Refund policy

All unworn items may be returned within 14 days from the delivery date. 

If you want to return or exchange an item, please email customerservice@furtherreview.com with the following information:

  • Order number
  • Name on the order
  • The email address the order was made with
  • Reason for return

Upon receipt of your request, we will send you the return label.

Further Review has a 14-day return policy: you have 14 calendar days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange. Kindly note that if the order is not shipped 5 days after receiving the return shipping label, the order will not be accepted as a return.

Return Address: 

Further Review Kolejowa 12E, 15-701 Bialystok, Polska  

Any claim regarding product delivery must be submitted within 5 calendar days following delivery of the product(s). They must be sent in their original condition (packaging, accessories, tag, etc.). If you need any further information, you can send an email to customerservice@furtherreviewofficial.com

Any parcel returned after the prescribed timeframe will be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The sender bears the costs and risks pertaining to the return of product(s). No returns with a shipping label other than the one provided by our customer service team will be accepted and shall be refused upon arrival.

Further Review cannot be held responsible in the event of loss, theft, or damage to the parcel. Parcels for which the customer’s identification (surname, first name, address, and return code) is not possible shall be refused.

On receipt of the product(s) returned by the customer, our customer service will send a confirmation of receipt of the product by e-mail.

If you are experiencing any difficulties with returning, please e-mail customerservice@furtherreviewofficial.com and our customer service team will assist you the best way possible.

You are responsible for the return cost of shipping and all other expenses. Hence, besides non-refundable shipping costs on the initial shipment, all other shipping fees associated with making returns will be deducted from your refund.

All successfully returned items will be credited to the original payment method used to purchase the items. The original shipping charges will not be refunded. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

In order for the customer service to accept the return, the product(s) must be returned in an unworn, unwashed, and intact state, with all protective materials in place, as well as all attached Further Review tags and packing add-ons. Please note that all accessories (gifts that were included with your order, fabric covered boxes, silk dust bags, etc.) must be returned, if not we will have to deduct a flat fee of 10 EUR from your refund. When a returned product has marks of wear, Further Review cannot accept these item(s) as a return and will ship the product(s) back to the customer.

We reserve the right to refuse a refund if the product shows signs of wear or has been altered from its original condition in any way, in this instance, you may choose to have the item(s) sent back to you at your own expense.

The customer must not have to justify the reasons or pay penalties, with the exception of return costs and all potential customs duties.

For all questions regarding returns and exchanges, please get in touch with customerservice@furtherreview.com